Welcome to MemoFaceAI ("we", "us", "our"). MemoFaceAI is a face-recognition-based attendance tracking application designed for both corporate organizations and educational institutions to manage attendance efficiently and securely.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our mobile application ("App"). By using MemoFaceAI, you agree to the collection, use, and handling of your information as described in this policy.
Terminology Note: Throughout this policy, the term "member" refers to any registered user within the App — this may be an employee (for corporate organizations) or a student (for educational institutions), depending on the type of organization using MemoFaceAI.
We are committed to protecting the privacy and security of your personal information in compliance with applicable data protection laws and regulations.
When your organization registers you on the App, the following personal information may be collected:
We use the collected information strictly for the following purposes:
| Data Type | Purpose |
|---|---|
| Facial images & face templates | Member registration, identity verification, and attendance marking |
| Liveness detection data | Preventing fraudulent attendance using spoofed images or videos |
| Personal information | Member identification, organization management, and attendance records |
| Attendance records | Tracking entry/exit times for organizational reporting |
| Location data | Verifying the member is within the authorized geofenced area when marking attendance |
| Device information | Device registration, session management, and ensuring authorized device usage |
| Authentication data | Secure login, session validation, and access control |
We do not use your data for advertising, marketing, profiling, or any purpose unrelated to attendance management.
Our App uses on-device machine learning models to process facial data. We take the handling of biometric data very seriously:
Key Safeguards:
The App includes an optional geofencing feature that may be enabled by your organization. When geofencing is active:
Note: If geofencing is disabled by your organization, no location data is collected or accessed at any time. Location access is never used for tracking your movement outside of the attendance marking flow.
The App requests only the permissions necessary for its core functionality:
| Permission | Why It's Needed |
|---|---|
| Camera | Capturing facial images for member registration and real-time face recognition during attendance marking |
| Location (Fine & Coarse) | Geofence verification — confirming the member is within the authorized area (only when geofencing is enabled) |
| Internet | Communicating with your organization's server for data synchronization, authentication, and member management |
| Notifications | Displaying local notifications about pending attendance sync status and background sync results |
| Wake Lock | Ensuring background sync tasks complete reliably without interruption |
| Boot Completed | Restarting scheduled background sync tasks after the device is rebooted |
| Battery Optimization Exemption | Requested to ensure reliable background attendance sync — the user can choose to deny this |
| Photo Library / Storage | Allowing selection of existing photos for member profile registration |
All permissions are requested at runtime with clear explanations. You may deny any permission; however, doing so may limit certain features of the App.
Your personal information, face data (including facial images and biometric templates), attendance records, and location data are never sold, rented, or shared with any third-party advertisers, data brokers, analytics providers, or external entities. All face data remains strictly confidential and is used solely for the attendance verification purposes described in Section 4.
The following libraries are used entirely on-device and do not transmit any data externally:
The App does not integrate any analytics services, advertising SDKs, crash reporting tools, or social media trackers.
The App uses background processing mechanisms (such as Android's WorkManager and iOS Background Tasks) to perform periodic background operations:
Background processing does not access your camera, microphone, or location. It only transfers previously recorded attendance data to the server.
The App uses local notifications only (not push notifications from external servers) to inform you about:
No marketing, promotional, or third-party notifications are ever sent through the App.
We are committed to honoring your right to have your personal data — including sensitive biometric data — deleted upon request.
To request deletion, email us at loveneesh@metaguard.in with the subject line "Data Deletion Request". Please include your full name, Member ID, and organization name.
Important: Because member accounts are created and managed by your organization, deletion of server-side data requires authorization from your administrator or a direct verified request to us.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
MemoFaceAI is designed for use in corporate organizations and educational institutions. While the App may be used by students in institutional settings, it is the responsibility of the institution to obtain appropriate parental or guardian consent for members under the age of 13 (or the applicable minimum age in your jurisdiction) before registering them in the App. We do not knowingly collect personal or biometric data from minors without proper organizational authorization.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes:
We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
If you have concerns about how your data is being handled by your organization through MemoFaceAI, please first contact your organization's administrator or data protection officer.
Welcome to MemoFace Parent ("we", "us", "our"). MemoFace Parent is a mobile companion application designed for parents and guardians whose children are enrolled in institutions using the MemoFaceAI attendance platform.
This app allows parents and guardians to monitor their child's school attendance in real time, receive instant push notifications for check-ins, check-outs, late arrivals, and absences, and review detailed daily and monthly attendance reports — directly from their smartphone.
Important: MemoFace Parent does not perform any face recognition, AI processing, biometric data collection, or location tracking. It is a read-only companion viewer app that receives and displays attendance data from your institution's MemoFaceAI system. No camera access is required or requested.
By using MemoFace Parent, you agree to the collection, use, and handling of your information as described in this policy. We are committed to protecting your privacy in compliance with applicable data protection laws and regulations.
MemoFace Parent collects only the minimum information necessary to authenticate you and display your child's attendance data.
We do not collect: No biometric data, no facial images, no GPS location, no camera access, no microphone access, no contacts, no files, and no browsing history. This app collects only what is listed above.
All data collected is used strictly for the following purposes:
| Data | Purpose |
|---|---|
| Parent contact, Student ID, Institute ID | Authenticate your account with your institution's MemoFaceAI server |
| Secure session token | Maintain your logged-in session and authorize data requests to the server |
| Parent name & child profile data | Display the correct information on the dashboard and report screens |
| Push notification identifier | Enable the institution's server to send you attendance alerts for your child directly to your device |
| Notification history (local) | Display your last 10 attendance alerts in the Notifications screen — stored on-device only |
| Theme preference | Remember your light/dark mode setting across app sessions |
We do not use your data for advertising, profiling, marketing, analytics, or any purpose other than delivering the attendance information described above.
MemoFace Parent requests only the permissions strictly required to deliver its functionality. It does not request camera, microphone, location, contacts, or storage access.
| Permission | Why It's Needed |
|---|---|
| Internet | Required to communicate with your institution's server to authenticate your account and retrieve attendance data, and to connect to Firebase Cloud Messaging for push notifications |
| Push Notifications | Required on iOS and Android 13+ to display push notification alerts when your child's attendance is recorded. Without this, notifications cannot be shown. |
| Receive Boot Completed | Allows the app to restore its Firebase Cloud Messaging listener after the device is restarted, ensuring you continue to receive attendance notifications after a reboot |
| Battery Optimization Exemption (optional) | Optionally requested (on Android devices) to prevent the OS from killing the app's background notification delivery. You will be prompted and can freely choose to deny this — the app will still work, but background notifications may occasionally be delayed by battery-saving modes on some devices |
All permissions are requested at runtime with clear explanations. Denying the notification permission means you will not receive push alerts, but all other app features (attendance reports, dashboard) will continue to work normally.
The following data is stored in the app's local secure storage on your device only:
This data is stored only on your personal device and is never shared with any third-party service (except your device's push notification identifier, which is shared with the institution's server as described in Section 3).
All API requests from the app to your institution's MemoFaceAI server are secured with:
The app reads attendance data (daily logs, monthly reports) from the server but does not write or modify any attendance records. It is a read-only viewer.
Tapping "Logout" in the Settings screen immediately clears all locally stored session data from your device — your contact number, session token, push notification identifier, parent name, and institution ID are all permanently deleted from local storage. Your notification history is also cleared.
During login and while using the app, the following data is transmitted to your institution's MemoFaceAI server:
This server is operated by your institution and is governed by your institution's data policies. MemoFace Parent only reads attendance data from this server — it does not upload any attendance records.
The app uses platform push notification services (such as Google Firebase for Android and Apple Push Notification Service for iOS) to receive attendance alerts. When the app registers for notifications, a unique device identifier is automatically generated and stored on your device. This identifier is then sent to your institution's server so that it can route attendance alerts to your specific device.
The use of data through these notification platforms is governed by their respective providers' privacy policies (e.g., Google and Apple). No personal information beyond this device identifier is shared with these services.
MemoFace Parent uses push notifications to deliver real-time attendance alerts directly from your institution's server to your device. These are triggered by your institution's system when your child's attendance is recorded — not by us.
No marketing, promotional, or unrelated notifications are ever sent through MemoFace Parent.
You can delete all locally stored data on your device at any time by tapping Settings → Logout inside the app. This immediately and permanently removes:
Alternatively, uninstalling the app from your device will also remove all locally stored data.
For deletion of your account or attendance data from the institution's server, please contact your institution's administrator directly. If you wish to request deletion of any data held by MetaGuard Mobitech, please email us at loveneesh@metaguard.in with the subject "Data Deletion Request — MemoFace Parent" and include:
We will process verified requests within 30 days and confirm deletion via email.
Note: Attendance records on the institution's server are managed by the institution. We will coordinate with the institution on your behalf but cannot unilaterally delete data the institution is legally required to retain.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact your institution's administrator or reach out to us using the contact details in Section 13.
MemoFace Parent is an app used by parents and guardians — not by children. The app is intended for adults (18+) who are the registered parents or guardians of students enrolled in institutions using the MemoFaceAI platform.
The app displays attendance data belonging to enrolled students (who may be minors), but this data is provided by the institution's server and was collected under the institution's consent policies. The MemoFace Parent app itself does not directly collect any personal data from or about children — it only displays data that the institution's system has already authorized for the parent to see.
If you believe your child's attendance data is being shared without proper authorization, please contact your institution's administrator and us at loveneesh@metaguard.in immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or app functionality. When we make material changes:
We encourage you to review this policy periodically. The latest version is always available at this URL.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data in the MemoFace Parent app, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days.